Welcome to the website of American Heritage Reproductions, LLC (the "Site"). We respect your privacy whether you are browsing for inspiration, requesting information, or commissioning custom furniture and millwork. This policy describes how we collect, use, store, and share personal information in connection with the Site and our services.
Personally identifiable information
"Personally identifiable information" includes name, postal address, email address, telephone number, company or firm affiliation, and payment or billing details when you place an order or pay a deposit. It also includes project-specific information you share with us—room dimensions, site photos, design preferences, and other details needed to prepare estimates and fabricate work.
What we collect
We may collect basic technical data from all visitors (such as browser type and pages viewed). When you contact us or enter a commission, we collect the information you provide on forms, by email, or by phone, including specifications needed to scope and produce your project.
How we use information
We use personally identifiable information to respond to inquiries, prepare proposals and contracts, schedule site visits or deliveries, process payments, and communicate about design approvals, lead times, and installation. We do not sell your personal information to data brokers. We may send service-related messages and, where permitted, occasional updates about American Heritage Reproductions, LLC; you may opt out of non-essential marketing at any time.
Sharing of information
We share information with employees and trusted partners who need it to complete your project—for example, finish suppliers, freight carriers, or installers you approve. We require appropriate confidentiality and use limitations. We may share aggregated, anonymized analytics about Site usage to improve performance and security.
Storage & security
American Heritage Reproductions, LLC employs reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. No method of transmission over the internet is completely secure; we encourage you to use secure channels when sending large files or payment details.
Cookies
We may use cookies or similar technologies for Site functionality, analytics, and to remember preferences. You can control cookies through your browser settings; disabling them may limit certain features.
Log & device information
Like many sites, we may process IP addresses, device identifiers, and browsing patterns to diagnose problems, prevent abuse, and understand how visitors use our pages.
Your choices & rights
Depending on where you live, you may have rights to access, correct, or delete certain personal information, or to object to some processing. To exercise these rights or ask questions, contact us at [email protected] or write to American Heritage Reproductions, LLC, 108 Montana Drive, St. Charles, MO 63304.